Recently there was an incident in Pearl River between an O&R customer and a person posing as a utility worker for O&R. Because of this, O&R is renewing its urgent call for customers to confirm–by requesting to see a company ID card–whether the utility worker is a real O&R employee or an impostor. All O&R employees and contractors are required to carry color photo ID cards during their workday. If a person comes to your door claiming to be an O&R employee or contractor, ask to see the ID card. If individuals presenting themselves as O&R employees or contractors cannot produce a legitimate photo ID card, terminate contact with them immediately, lock your door and call the police. To verify an unscheduled O&R employee’s identity, you can call O&R Customer Service at 1-877-434-4100. When O&R makes a service appointment to a customer’s home, they will provide the customer with a unique service order number. When the utility worker arrives at the customer’s home, the customer should ask to see his or her ID card and the service order number. If the utility worker fails to provide their ID or the service number for the appointment, the customer should break off contact, lock the door and call the police. Customers can also call a dedicated number, (845)577-3526, to verify an employee’s identity.